Neos IT Services GmbH, Landsberger Str. 155, 80687 Munich, Germany, collects and processes your personal data in accordance with statutory data protection laws and this data protection declaration. In the following, we inform you about the type, scope and purpose of the collection and about the use of personal data.
Server log files
When accessing our website, for technical reasons, your Internet browser automatically transmits data to our web server. In this context, the date and time of access, the URL of the referring website, the requested file, the amount of data transferred, the browser type and its version, the operating system of the accessing computer and its IP address are logged. This data is stored separately from other data you enter when using our website. The data transmitted for technical reasons are evaluated exclusively for statistical purposes and then deleted. It is not possible for us to assign this data to a specific person.
If a contractual relationship is to be established between you and us, or if its content is to be modified or amended, we will collect and process your personal data to the extent necessary to fulfil the aforementioned purposes. We are only permitted to transmit the data to third parties or to process these data outside the European Economic Area (EEA) in compliance with the relevant data protection regulations of the EU. In such cases, all resulting specifications and activities will be observed and complied with by us or any third parties involved.
We collect and process personal data to the extent necessary to enable the use of our Internet offer or to bill for any chargeable offers. In this context, characteristics for the identification of the user, information on the start and end of use as well as their scope are recorded.
For the purposes of advertising, market research and the demand-oriented design of our website, we may create user profiles using pseudonyms. You have the right to object to this use of your data. The user profiles may not and will not be combined with data about the bearer of the pseudonym.
Disclosure of data
In the event of an order being issued by an authorised body, we may and must provide information on the aforementioned data in individual cases. This exception comes into force if this is necessary for the purposes of criminal prosecution, danger prevention, for the fulfilment of legal tasks of the constitutional protection authorities or the military counter-espionage service as well as for the enforcement of the claims of right holders.
Security of processing
We have implemented adequate technical and organizational measures to protect your personal data and ensure IT security. These measures are regularly checked for their effectiveness and compared with the state of the art.
Contact form and registrations
If you register via our website or send us enquiries using the contact form, your information from these forms will be stored and handled by us for processing purposes. Our site uses SSL encryption for security reasons and to protect the transmission of confidential content.
After registering for our newsletter, a confirmation message will be sent to the email address provided to us to ensure that the owner of this address agrees to receive our e-mail newsletter. Only after confirmation of this message we will add the data to our distribution list.
Most of the cookies we use are technical, so-called "session cookies" which are automatically deleted when you leave our website. Other cookies remain stored on your end device until you delete them yourself. Cookies enable us, for example, to recognize your browser when you return to our website. If you visit our website for the first time, we set a do not track cookie on your computer to protect your privacy, which overrides all marketing and analysis cookies on our website. This cookie will only be removed if you allow us to analyze your visit and evaluate it for our marketing activities.
In order to make our internet presence more comfortable and to continuously improve it, we use services of third parties. If you agree to this, personal data will be collected and transferred to the aforementioned service providers, who may also be based outside the European Economic Area (EEA). We have carefully selected all service providers involved in the processing and have had their compliance with the data protection requirements of the General Data Protection Regulation (GDPR), bindingly assured by them.
We currently use the following service providers and services.
On our website we use a HubSpot solution for online marketing and customer management.
HubSpot is a software company based in the USA with a European office in Ireland. HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500. HubSpot is certified for the “EU-US Privacy Shield” and “US-Swiss Safe Harbor” agreements.
In detail we use the collected data earmarked and depending upon given agreement for the following actions: E-mail marketing (newsletters and automated mailings), social media publishing and reporting (traffic sources and access), contact management (user segmentation and CRM), landing pages and contact forms.
All exchanged information as well as the contents of our website itself are therefore partly also stored on HubSpot servers and can be used by us to get in touch with visitors of our website and to determine which services of our company are particularly in demand. All information collected by us are subject to the regulations of the General Data Protection Regulation (GDPR).
We also use HubSpot's live chat service "Messages" on some sub-pages to improve communication with you. By using this function, you consent to the transfer of the following data to HubSpot's servers:
- Content of exchanged chat messages
- Context information, such as the page on which you used the chat.
- Optional, your email address if you specify it in the chat function
This website uses functions of the web analysis service Google Analytics. Provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your end device and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website. In addition, reports on the website activities are compiled and further services related to the use of the website and the Internet are provided to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google. All you have to do is download and install the browser plugin available under the following link:
Links to Social Media
Social media are websites that allow users to interact with other users and create media content individually or in community. Personal data is usually published, collected and processed by the user himself or by the service provider.
Our website contains links to social media such as Facebook, Twitter or LinkedIn and can be clicked in the form of small logo buttons. After clicking such a button, you will be redirected to the website of the respective provider. User information can already be transferred to the respective provider when opening such a website.
For information on how to handle your personal data when using these websites, please refer to the respective data protection regulations of the providers.
Rights of data subjects
As the data subject, you have the right to request information from us about the personal data stored about you and its origin. Upon your request, the information can also be provided electronically.
You also have the right to request the correction, deletion or blocking of your personal data.
Consents given by the data subject, e.g. for the dispatch of newsletters and for the permanent storage of his/her own personal data, can be revoked at any time.
Non-observance of the rights of the data subjects constitutes a violation of data protection regulations and may be sanctioned by the supervisory authority.
Data subjects have the right to appeal to the responsible supervisory authority.
Deletion of data
We delete data after the purpose has ceased to exist, taking into account deletion periods and the rights of the data subjects, unless there is a justified interest on our part or another statutory provision for prolonged storage.
Data protection requests
Please contact our data protection officer at email@example.com. for all data protection concerns.
Contact details of the data protection officer
Herr Matthias Walter
Lohenstraße 13, 82166 Gräfelfing
T. +49 89 54 04 36 30
Responsible data protection supervisory authority
Bayerisches Landesamt für Datenschutzaufsicht
Promenade 27, 91522 Ansbach
T. +49 981 531300